Shipping & Delivery Policy

1. Nature of Service

Sisiona provides access to an online photography studio management software platform at www.sisiona.com. All products, plans, and add-ons are delivered electronically. There is no physical shipment, courier, or delivery of tangible goods at any time.

2. Service Activation and Access

• Account access: upon successful registration, access is provided through your online account.
• Subscriptions and add-ons: when a payment is successfully processed, the corresponding features (plan upgrade, additional storage, or messaging) are activated on your account, typically instantly and in any case within 24 hours.
• Access method: the Service is accessed by logging in at www.sisiona.com with your registered credentials. No download or physical media is required.

3. Delivery Timeline

Digital delivery (account access and feature activation) is immediate in most cases and within 24 hours of a successful payment. A confirmation is sent to your registered email and reflected within your account.

4. No Physical Shipment

As Sisiona is a digital service, no physical product is shipped to any address. All services are accessed via the web application. There are no shipping charges, physical delivery timelines, or courier tracking.

5. Contact Us

If a paid feature is not activated within 24 hours of a successful payment, contact support@sisiona.com with your transaction reference and we will resolve it promptly. You can also write to: SISIONA, S. No 50/04 50/05, 50/18, Shop No B 01, Rajalaxmi Icon, Narhe Road, Narhe, Pune, Maharashtra, 411041, India.